Automated Review
Response Engine
Your online reputation is your highest-converting asset. We build an AI pipeline that monitors your Google, Yelp, and Facebook profiles, instantly writing and publishing brand-aligned responses to every single review you get.
The Tactical Blueprint
1. Cross-Platform Monitoring
Our n8n webhook continuously scans your Google Business Profile, Facebook Page, and Yelp accounts. The moment a customer drops a star rating or written review, the pipeline is activated.
2. Dynamic Sentiment Generation
The LLM analyzes the sentiment. If it's a 5-star review about "great service," it generates a highly personalized, warm thank-you message that naturally injects local SEO keywords to help your profile rank higher.
3. The Negative Escalation Protocol
If the system detects a 1 or 2-star review, it stops. Instead of arguing with the customer automatically, it drafts a polite, de-escalating apology, saves it as a draft, and immediately pings your phone for manual approval.