Inbound Voice AI
& Call Handling
An autonomous conversational agent that answers your inbound calls in a natural, human-sounding voice. It qualifies callers, answers FAQs, and books appointments straight to your calendar—without ever putting anyone on hold.
Requires operational audit.
The Tactical Blueprint
1. VoIP Interception & Routing
We provision a dedicated Twilio/Vapi phone number or port your existing line. The moment a prospect dials, the call is intercepted by our sub-100ms latency telephony server. No ringing, no waiting.
2. Conversational LLM Processing
The agent speaks using advanced Text-to-Speech (TTS) models that include natural breathing and pauses. It uses a custom prompt engineered exclusively for your business to qualify the lead and handle objections on the fly.
3. Objective Execution (Booking)
Once the lead is qualified, the agent checks your live calendar availability via API and verbally books the appointment. It immediately triggers an SMS confirmation to the caller's phone.
4. Post-Call Transcription & CRM Sync
The moment the call drops, a full text transcript and an AI-generated summary are pushed directly into your GoHighLevel, HubSpot, or Slack workspace so your team has full context.